Terms of Service

1. Introduction

Welcome to RevealInsights ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the RevealInsights application ("App"), including any content, functionality, and services offered through the App.

By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the App.

2. Description of Service

RevealInsights is an AI-powered Shopify application that analyzes customer reviews to provide insights, sentiment analysis, and actionable recommendations. The App integrates with your Shopify store and connected review applications to process and analyze customer review data.

We reserve the right to modify, suspend, or discontinue the App or any part of it at any time, with or without notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

3. Eligibility and Account Registration

To use the App, you must:

• Be at least 18 years of age
• Have a valid Shopify store
• Complete the registration process
• Provide accurate, current, and complete information
• Maintain and promptly update your account information

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Subscription and Payment Terms

RevealInsights offers various subscription plans with different features and pricing. By selecting a subscription plan and providing payment information, you agree to pay the subscription fees as described at the time of purchase.

All subscription fees are billed in advance and are non-refundable. Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date.

We reserve the right to change our subscription fees at any time. If we change our fees, we will provide notice of the change on the App or by email, at our discretion. Your continued use of the App after the fee change becomes effective constitutes your agreement to pay the updated fee amount.

5. Free Trial

We may offer a free trial period for new users. During the free trial period, you can access some or all of the features of the App without charge. At the end of the free trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends.

We reserve the right to modify or terminate free trials at any time without prior notice.

6. User Responsibilities

By using the App, you agree to:

• Comply with all applicable laws and regulations
• Comply with these Terms and our Privacy Policy
• Use the App only for its intended purposes
• Not use the App in any way that could damage, disable, overburden, or impair the App
• Not attempt to gain unauthorized access to any part of the App
• Not use the App to transmit any malware, spyware, or other malicious code
• Not use the App to collect or harvest any information about other users
• Not use the App to send unsolicited communications

7. Data Usage and Privacy

By using the App, you grant us permission to access, process, and analyze your store's customer review data as necessary to provide the services. We will handle your data in accordance with our Privacy Policy.

You represent and warrant that you have all necessary rights, consents, and permissions to share your customer review data with us and that our use of such data as described in these Terms and our Privacy Policy will not violate any laws or infringe upon any third-party rights.

8. Intellectual Property Rights

The App and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by RevealInsights, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in the App or its content. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App, except as follows:

• Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your web browser for display enhancement purposes
• You may print or download one copy of a reasonable number of pages of the App for your own personal, non-commercial use and not for further reproduction, publication, or distribution

9. AI-Generated Content

The App uses artificial intelligence to analyze customer reviews and generate insights, summaries, and recommendations. While we strive to provide accurate and useful information, we do not guarantee the accuracy, completeness, or usefulness of any AI-generated content.

You acknowledge that AI-generated content is provided for informational purposes only and should not be the sole basis for business decisions. You are responsible for evaluating the accuracy and applicability of any AI-generated content to your specific business context.

10. Third-Party Services

The App may integrate with or contain links to third-party websites, applications, or services. We do not control or endorse any third-party services and are not responsible for their content, privacy policies, or practices. Your interactions with any third-party services are solely between you and the third party.

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PROVIDED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE APP, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless RevealInsights, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.

14. Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, your access to the App will continue until the end of your current billing period.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the App shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

16. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the App thereafter.

Your continued use of the App following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

17. Entire Agreement

These Terms, our Privacy Policy, and any other agreements expressly incorporated by reference herein constitute the sole and entire agreement between you and RevealInsights regarding the App and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the App.

18. Contact Information

If you have any questions about these Terms, please contact us:

• By email: rajendra@techwith.us
• By visiting the contact page on our website: Contact Us